We will pay you back after the investigation ends. Please report the damage to your post office and order them to issue the damaged report. We can file a claim with the damaged report. We record item conditions and packing process so we can prove that our items are not damaged.
Please note that we can't accept any damaged package claims without the damaged report. The item "Tamiya 1/16 Rc German Tiger 1 Full-Option Complete Kit 56009 Tank Japan New" is in sale since Monday, August 12, 2019. This item is in the category "Toys & Hobbies\Radio Control & Control Line\RC Model Vehicles & Kits\Tanks & Military Vehicles". The seller is "japan_recommended" and is located in Fukuoka.This item can be shipped worldwide.